Refund Policy
Thank you for shopping with us. We want to ensure you have a great experience with our products.
Digital Downloads and Software
Because our products are digital goods delivered via Internet download or digital license keys, all sales are generally final.
- Eligibility for Refunds: We offer a money-back guarantee if the digital software or product is completely non-functional, contains critical defects that prevent its core use, or if it was purchased by mistake and the license key has not been activated or the product has not been downloaded.
- Exception: If you experience technical issues with our digital products, please reach out to our support team. We will work diligently to resolve the issue. If we are unable to resolve a verified technical defect within a reasonable timeframe, a full refund may be issued.
How to Request a Refund
To request a refund or support, please contact us at support@brkbeats.dev with:
- Your order number.
- The email address associated with the purchase.
- A brief description of the issue or reason for the request.
Approved refunds will be credited automatically to your original method of payment within a certain amount of days, depending on your card issuer's policies.